You forgot to enroll your Chromebook in the management console or the Chromebook is just acting weird. How do you get it back to a nominal state quickly? Chromebooks make this process incredibly easy (Google calls it wiping the device).
- Press Esc + + Power and the screen displays a yellow exclamation point.
- Press Ctrl + D to reboot and begin dev mode
- Press Enter and the screen displays a red exclamation point.
- Press Ctrl + D. The Chromebook deletes its local data, returning to its initial state. The deletion takes approximately 5-10 minutes.
- Press the spacebar
- then press Enter to return to verified mode.
If Forced re-enrollment is enabled for the device you are attempting to wipe, the deletion process is shortened and the device will reboot into stable mode without needing to complete this step.
- Enroll the Chromebook before signing in to it.
The older process involved creating a USB recovery drive and plugging that in, but now you can just do it right from the machine.
Re-imaging is a common solution to get a computer back into circulation. You won’t find the root cause of an issue doing this, but it is a great way to get the user back up and running in no time.